mail: phone: 0203 488 0809

Cancellation and Refund

Bookings for all appointment types need to be made via this website using the booking tool or as a walk-in at one of our clinics. Your appointment will be booked at a branch of your choice for which the location cannot be changed in less than 24 hours of your booking time.
To relocate your appointment to a different branch, please call or email the head office more than 24 hours before your appointment time.

If cancelled with more than 24 hours of notice before appointment time: You are entitled to a refund on the £35 deposit paid for the appointment minus the £10 admin fee for cancellation.
If cancelled with less than 24 hours of notice before your appointment time: Non-refundable.

No show: Non-refundable

Rescheduling: You can reschedule your appointment for a maximum of 1 time since your first booking. This should be done at least 24 hours before your appointment. Any cancellations after rescheduling are non-refundable.

If your details (address, telephone number, email address) change during the provision of the service, it is your responsibility to advise us. You can contact the clinic front desk at 02034888463 or via email at

Our tailored tests will help you discover health insights to assess your wellbeing.

London Medical Laboratory is registered with and regulated by the Care Quality Commission. Certificate number: CRT1-4708702735

London Medical Laboratory is accredited in accordance with International Standard ISO 15189:2012

© Copyright 2024 London Blood Tests